Social Network Analysis (SNA) to Analyze Organizational Collaboration and Communication Networks (2021)



Customers

- Automobile manufacturing company (HRD consulting department of major company)


Main Objective

- Identify the current status of organizational collaboration and communication networks such as information sharing, cooperation, and instruction/reporting

- Discover and improve collaboration problem points within the organization


Main contents

- Visualization of communication network by department, understanding of communication structure through network index measurement

- Identify influencers/losers through communication influence analysis



Utilization/Effect

- Obtain implications for identifying and adjusting collaboration and communication structures

- Comparability between organizations through quantitative measurement

- Manage collaboration and communication through regular measurement


Photo: Dylan Gillis on Dylan Gillis