Step 1. Create an account and sign in.
To place an order, NetMiner website account is required. If you don't have an account, please [sign up] to NetMiner website. If you already have an account of NetMiner website, [sign in] now.

Step 2. Place an order
Go to "Buy&Download" menu and click "Buy NetMiner 4" button. Select options and fill in the required information. After all process is done propery, check out.

Total cost will refelect the price of items(usage, term, data size, and packages) and the shipping and handling cost. The shipping and handling cost differs from country to country.

Perpetual License(including Institution and Enterprise License) is delivered by CD package, but ESD. In most country, Customs charges you a transaction tax such as sales tax and VAT. Total Price is not including this transaction tax. To get more information, contact the office of Customs Adminstration in your country. After clearing customs, the delivery will be completed. Student License and annual Academic License is basically delivered via ESD. A transaction tax may not be charged on ESD.

Your order is processed and leaves our warehouse within 1-3 business days once your payment is completed. Generally, delivery takes 3-5 business days. After clearing customs, the delivery will be completed. CYRAM does not ship on Saturdays, Sundays, or holidays.

Student License and annual Academic License are only provided via ESD(Electronic Software Distribution). But any perpetual license(perpetual Academic, Institute and Enterprise) is only delivered by CD package.
If you want to get CD media though you purchasing Student or annual Academic License, you can add an option when you purchase NetMiner 4.

CYRAM accetps both Bank Tranfer and Credit Card for payment method. Bank Transfer would take more than 5 business week to be completed. So we recommend the Credit Card payement. So we are using PayPal as Payment system, you can pay with your credit card safely.

After delivery is started, e-mail including tracking number for checking shipping status and license key is sent.

Shipping and handling cost differs from country to country and will be displayed during the checkout process (prior to providing payment information).

There are 7 add-on packages in NetMiner 4: Advanced Analysis, Exploration, Advanced Visulaization, Statistics, Tools, Database, Script pacakge. Each package is providing as an additional option. You can make NetMiner 4 more powerful with add-on packages. For more information about add-on packages, go to Package page.

You can purchase add-on packages when you purchase NetMiner 4. However, you can add add-on packages to NetMiner 4 after puchase is completed. When you place an order, select "Add packages or Upgrade Data Size".

You can find the NetMiner 4 License Agreement in NetMiner 4 Setup Folder(Default Setting is C:\Program Files\Cyram\NetMiner 4\Document). Also you can find it on NetMiner website. If you have NetMiner 4 CD package, you can find the NetMiner 4 License Agreement in the case.